ELECTRONIC SERVICE DELIVERY
PRIVACY STANDARD
(Proceed to the Electronic Service Delivery Privacy Standard)
Download the Electronic Service Delivery Privacy Standard 
Introduction
The Electronic Service
Delivery Privacy Standard formerly known as the Service Ontario
Privacy Standard was approved by the Management Board of Cabinet
in August 2000. The change in nomenclature relates to the new name for
the
project managed by the Integrated Service Delivery Division of the
Ministry of Consumer and Business Services, and is reflected in the RFP
for the project issued in 2001.
The Electronic Service
Delivery Privacy Standard (the Standard) is a mandatory requirement for
participants in the ISDD project.
There are a number of other service initiatives that are under
consideration in or between ministries, or as part of the I & IT
planning and architecture activities of the IT Cluster organizations. Some
of these may share similarities with the ESD project with respect to
operating environments, business models, partnerships, the uses of
personal information and introduction of common or standardized
technologies. Examples could include common address update systems, common
service counters, or an IT architecture designed to serve multiple
ministries or programs.
In that context, the Standard should be considered by
individuals involved in such initiatives as a resource document.
The Standard provides information and guidance regarding
potential privacy risks,
policies regarding the application of FIPPA and privacy principles
in specific business contexts,
suggested practices, and
accountability frameworks,
that should be useful in the development of Privacy
Impact Assessments for these other initiatives.
Further, the Standard provides an example of the
information content to be considered should an initiative be seen as
requiring an information management standard or practice statements to be
included in governing agreements or contracts.
For further information or assistance please call the Information And
Privacy Office, Office of the Corporate Chief Strategist at (416) 212-7061,
Fax (416) 327-2190.
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OCIPO 
