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s.28 SUMMARY OF ORDERS/PRIVACY REPORTS s.21


ss.(1)



  • Where the notice has not been provided to third parties, the Commissioner may in an interim Order require the institution to provide notice. (Orders #P-141, P-162, P-163)


  • Where a third party that has been given notice under this section provides representations to an institution, access requests for that material are to be treated as general requests, which are governed by the exemptions in Ontario's freedom of information and privacy legislation. While s.52(13) [FIPPA] \ s.41(13) [MFIPPA] states that parties are not entitled to access to another party's representations at the appeal stage, there is no equivalent provision in respect of access to such representations at the request stage. (Order #P-78)


  • Access under the Act has not been given where an official from an institution allows an individual to read a record. In this case, the institution allowed the individual to read a complaint letter and later refused the individual access to the letter in response to an access request. The intention of the institution is an important factor in determining whether access under the Act has been provided. One essential element of intention is whether the institution considered the notice requirements of the Act when the individual was allowed to read the documents. In order to be provided with access for the purposes of the Act, there must be some evidence that the institution has treated the matter as coming under the provisions of the Act. (Orders #P-162, M-180, P-274)


  • Where the Commission, during an appeal, learns that an institution has provided a requester with access to a record, which includes the personal information of a third party, without first giving that third party notice of the intention to provide access, then the Commission may request that its compliance department investigate these practices of the institution. (Order #P-681)


  • If an institution's notice to an affected party includes a reference to other unlisted records which, in the institution's opinion, do not require notification under the Act, the appeal provisions of s. 50(1) apply to that decision as well. The head is required to make a discretionary decision to notify or not notify. Whatever the head concludes, qualifies as a "decision" which is appealable to the Commission. The Commission notes that this is consistent with the principle enunciated at ss. 1(a)(iii), that "decisions on the disclosure of government information should be reviewed independently of government".(See also ss. 50(1)) (Order #PO-1694)

ss.(1)(a)

  • The ministry submitted that notice was not required with respect to particular records because in its view those records did not qualify for exemption under s. 17(1). It also submitted that " it cannot be assumed that all information supplied by a third party would fall under the notice requirements, and that the Ministry has discretion to determine the likelihood of any particular record meeting the requirements of s. 17(1) in the context of making a notification decision." Relying on PO-1657, the Commission notes that whereas the "reasonable doubt" test applies when dealing with notification regarding personal information, the word "might" in s. 28(1)(a) establishes an equally low threshold for notification regarding s. 17 information. " If a head concludes that a record might contain s. 17(1)-type information ... that ... might have been supplied in confidence ... it is not appropriate for an institution to decide that notice is unnecessary based on an assessment that the potential for harm from disclosure does not meet the threshold established by s. 28(1)(a). The potential for harm ... must be made in the individual circumstances of a particular request ... . [T]he notification requirements of s. 28 were designed to allow affected persons an opportunity to provide input on this issue before a decision is made regarding disclosure". In this case the Commission determined that the Ministry had reason to believe that the records might have been supplied in confidence, and that disclosure might affect the appellant's interests. (Order #PO-1694)


  • Where the Commission determined that the ministry had failed to give notice to the affected party regarding a number of records, the Commission emphasized that it is the institution's - not the Commission's - responsibility to identify the required notifications in the context of deciding whether records should be disclosed or withheld. However, in the circumstances of this case, the Commission decided to order a remedy allowing for "an expeditious determination of the proper treatment of all responsive records, while at the same time permitting the parties an opportunity to make representations on all records for which notification should have been given". Consequently, the Supplementary Notice of Inquiry which the Commission attached to this interim order identified the records for which notification should have been issued by the ministry pursuant to s. 28(1)(a). (Order #PO-1694)


ss.(1)(b)



  • The notice requirements of this provision are engaged whenever an institution has reason to believe that the disclosure of personal information may constitute an unjustified invasion of personal privacy. If an institution is relying on one of the exceptions listed in sections 21(1)(a) through (e), and there is a reasonable doubt as to whether the requirements of these exceptions have been established, the institution may well have reason to believe that disclosure may constitute an unjustified invasion of personal privacy for the purposes of section 21(1)(f), in which case notice would be required. (Privacy Investigation Report #I98-018P, Order #PO-1657)


ss.(2)(b)



  • Where a complete copy of the record can not be disclosed to the third party for their decision on its release, the institution should consider providing the third party with a detailed description of the record's contents or a copy of the record in a severed form. (Order #P-904)


  • A records index adequately describes records by providing details such as the date of the records, who they are from, who they are addressed to and the general nature of their contents.(Order #M-1143)

ss.(3)



  • In a case where an institution conducted notice with an affected party after the 30 day time limit for processing had elapsed it was ordered to issue its access decision immediately after receipt of the affected party's representations. The Commission found that the twenty day time period allotted to the third party to object to the disclosure should not be abridged, however that the time period for the Ministry to issue its decision is not similarly fixed. (PO-1900)


ss.(9)



  • If third parties do not appeal the disclosure decision to the Commissioner within 30 days, the record must be disclosed. (Order #P-16)
 

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