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s.2 SUMMARY OF ORDERS/PRIVACY REPORTS s.2

"INSTITUTION"

  • The Mining and Lands Commissioner was not designated as an institution by regulation and was not a ministry or part of the Ministry of Natural Resources. As a result, it was not an "institution" under the Act and its records were not accessible under the Act. The Information and Privacy Commission considered that the Mining and Lands Commissioner was independent of the Ministry of Natural Resources and exercised independent administrative and quasi-judicial functions. Appeals of its decisions were made to the courts and not to the Minister of Natural Resources. (The Mining and Lands Commissioner was subsequently covered under the Act by regulation.) (Order #P-231)


  • The Courts in Ontario are not designated as an institution under Regulation 460 nor are the courts included in paragraph (a) of the definition of "institution" nor do they form part of any ministry of the Ontario government for the purposes of the Act. (Order #P-994)


  • Crime Stoppers Inc. is not an institution under MFIPPA. It is a separate organization from the police force. It was staffed by police force employees on secondment to Crime Stoppers. Although these secondees could access Crime Stoppers' records, they did so as officers of the corporation and not as employees of the police force. (Order #M-875)




"LAW ENFORCEMENT"

Part (a)

 

  • Inquiries undertaken by the police into allegations of abuse at a detention centre constitute "policing" and, hence, "law enforcement" for the purposes of this section. (Order P-1364)

Part (b) Charter Rights

  • [T]he information at issue in these appeals falls within the caveat articulated by the Supreme Court of Canada in C.B.C. v. New Brunswick (Attorney General) (1996), supra. As noted above, the Court concluded that it would be "untenable" to argue that section 2(b) would entitle the public to have access to "all venues within which the criminal law is administered." The Court described this argument as a "fallacy" because it fails to recognize the distinction between courts, which have been public areas since "time immemorial", and other venues such as jury rooms, a trial judge's chambers and conference rooms, which have traditionally been private. (Order # PO-1779)

Part (a) and (b)



  • A report to the Deputy Ontario Provincial Police Commissioner concerning an investigation into the Criminal Code and the Narcotic Control Act concerns "policing" under part "a" of the definition and also meets the definition of law enforcement under part "b". (Order #P-932)


Part (b)--Law Enforcement Investigations and Inspections

The Following are Law Enforcement Activities:

 

  • Enforcement records maintained by the Family Support Plan Branch (Order #P-589);




  • Investigations regarding enforcement of the Employment Standards Act (Order #P-94)


  • Investigations in respect of the enforcement of the Apprenticeship and Tradesmen's Qualifications Act (Orders #P-136, P-137);


  • The investigation of an Eligibility Review Officer regarding the requester's right to certain social welfare benefits could lead to a sanction such as an assessment of overpayment or the withholding of benefits. (Order #P-139, P-963, P-967, P-969, M-633). However, an investigation conducted solely with a view to recovering an overpayment of benefits does not qualify as law enforcement since recovery of money is not a penalty or sanction imposed by a court or tribunal. (Order #M-1175) See also Privacy Investigation Report #I95-031M




  • An investigation in respect of a possible offence under the Liquor Licence Act (Order #P-338);


  • Investigations conducted by the Ministry of Health's Investigation Unit into allegations of fraud involving the Ontario health care system.(Order #P-1078)




  • Records regarding the activities of the Ontario Provincial Police Tactical Response Unit (TRU Team) in respect of the investigation of a motor vehicle accident were "law enforcement" records. (Orders #P-482, M-366);


  • Investigations under the Insurance Act are law enforcement proceedings. The Superintendent of Insurance has the powers of a tribunal, which may impose a penalty or sanction. (Orders #P-302, P-304, P-452, P-1439)


  • Investigations or inspections under the Ontario Drug Benefit Act and the Prescription Drug Cost Regulation Act lead or could lead to proceedings in a court or tribunal where a penalty or sanction could be imposed. (Order #P-324);


  • The Ministry of Consumer and Commercial Relations conducts investigations into alleged breaches of the Bailiffs Act. These investigations may lead to prosecutions for offences. (Order #P-478);




  • The Ontario Securities Commission (OSC) engages in "law enforcement." Its investigations could lead to proceedings before the OSC or the courts where penalties may be imposed under the Securities Act. (Orders #P-30, P-452, P-548, P-583, P-677);


  • Investigations conducted by the Pension Commission of Ontario under s.106 of the Pension Benefits Act (PBA) are law enforcement investigations. The Superintendent of Pensions has broad investigatory and enforcement powers in this regard and breaches of the Pension Benefits Act, its regulations or orders are offences that could lead to proceedings in a court where penalties could be imposed. (Orders #P-542, P-543);


  • Part VIII of the Environmental Protection Act deals with sewage systems and contains an offence section. Under s.77(6) the director has the authority to revoke a certificate of approval, which results in the nullification of the use permit. Section 78 prohibits the use of a sewage system without a use permit. Breaches of Part VIII of the Act, its regulations, orders or failure to comply with any term or condition of a certificate of approval constitutes an offence under s.83 of the Act. (Order #M-268);


  • The Public Complaints Commission has the statutory authority to call a Board of Inquiry to adjudicate on the substance of allegations of police misconduct. The Board of Inquiry is empowered under the Police Services Act to impose penalties or sanctions on officers found to have engaged in unlawful conduct. (Order #P-659);


  • Investigations conducted by the Ministry of Consumer and Commercial Relations regarding contraventions under the Real Estate and Business Brokers Act are law enforcement investigations. Individuals who are refused registration may appeal to the Commercial Registration Appeal Tribunal. Failure to abide by a decision of the Registrar of Real Estate and Business Brokers is an offence. (Order #P-701);


  • Inspections and investigations under the Ontario Building Code Act and the Ontario Building Code (Order #M-364).


  • Investigations or inspections under the Collection Agencies Act which could lead to proceedings before a court or tribunal, the Commercial Registration Appeal Tribunal, are law enforcement activities. (Order #P-952)


  • Investigations under the Niagara Escarpment Planning and Development Act qualify as law enforcement matters.(Order #P-1098)

 

  • Law enforcement activities include investigations conducted under the Gaming Control Act regarding the terms and conditions of a license to hold charitable gambling activities, and investigations into applications to licenced as gaming suppliers. Such investigations lead or could lead to proceedings in a court or tribunal (e.g. Commercial Registration Tribunal). (Orders P-1181, P-1399)


  • Investigations by the Ministry of the Attorney General's Special Investigations Unit constitute law enforcement activities under this section. The SIU enforces and regulates compliance with the Police Services Act (PSA). Under the PSA it has the authority to conduct an independent investigation, lay an information against a police officer and refer the matter to a Crown Attorney for prosecution. (Order #P-1462)


  • Investigations under the Ontario Health and Safety Act are law enforcement matters.(Order #P-1527)


The Following are not Law Enforcement Activities:



  • A forensic investigation which was carried out at the request of the City with the results relayed back to the City and not to the police or other law enforcement authorities was not law enforcement. (Order #M-521)


  • While police cellular telephone bills in their complete unsevered form contain information which relates to law enforcement within the meaning of this section, the account and invoice numbers alone do not relate to the law enforcement activities of the police. (Order #M-552)


  • An investigation conducted solely with a view to recovering an overpayment under S.17 of the Family Benefits Act does not qualify as law enforcement since recovery of money is not a "penalty or sanction" imposed by a "court or tribunal". (Privacy Investigation Report #I95-031M)


  • Investigations carried out by police on behalf of the Coroner under the Coroner's Act. (Order #M-818)


  • An internal investigation under the Ministry of Correctional Services Act does not fall within the definition of law enforcement.(Order #P-1324)


  • An investigation conducted by a college that resulted in a notice of trespass being served on a student is not "law enforcement." The investigation was conducted to determine whether to revoke the student's registration and bar his entry to the school. (Order #P-377)


  • Complaints about the conduct of Ministry of Correctional Services staff do not relate to the ministry's law enforcement responsibilities under the Ministry of Correctional Services Act. The ministry indicated that if the allegations of misconduct had been substantiated, the police would have been involved prior to the laying of any criminal charges. In this case, the police were not called and the investigation is properly characterized as an internal investigation that was not conducted by the institution as enforcer or regulator. The records are therefore not characterized as "law enforcement." (Order #P-399)


  • Where an institution is conducting an internal investigation, and not one that relates to its external regulatory activity, the records are not characterized as "law enforcement." The institution is not in the position to enforce any offence following the investigation. (Re Solicitor General of Ontario et al. v. Assistant Information and Privacy Commissioner et al., (1993), 102 D.L.R. (4th) 602 (Ont. Div. Ct.))


  • Where a record was prepared in the course of a supervisor's internal investigation into the conduct of an officer of the court, it was not an investigation that carried with it the possibility of a "law enforcement" proceeding. (Order #P-392)


  • An internal investigation of a teacher by a Board of Education was for the purpose of disciplining the individual and not for a law enforcement purpose. Neither the police nor the Children's Aid Society had investigated the matter or received records in this regard. (Order #M-328)


"PERSONAL INFORMATION"

(see also ss.2(2), which states that "personal information" does not include information about an individual dead for more than 30 years.)

  • Events occurring in the work environment that are not related to an individual's job will generate actions and responses that the IPC is likely to consider personal in nature. In this case, information pertaining to the actions of employees at the time of, or in connection to, a fire in the workplace qualified as personal information. (PO-1983)


GENERAL

The List of Examples is Not Exhaustive



  • Even where resumes are severed, the remaining information dealing with work skills, education levels and related data may be personal information because it may identify an individual. As a result, severing resumes must be very extensive to anonymize personal information. (Orders #P-328, P-159, MO-1444)


  • Five individuals competed for a position. Disclosure of all five candidates' test scores, even with the names removed, would reveal personal information about an identifiable individual, namely the successful candidate. However, if the successful candidate's test score results are severed, along with the names of all five affected persons and the dates of their interviews, this would successfully remove all information referable to any identifiable individual. Unlike resumes which would be extremely difficult to anonymize, test scores themselves, without any linkage to the identity of the candidates, are simply a set of numbers and, absent evidence to the contrary, such raw numbers do not constitute personal information. Rather, a record severed in this manner would no longer contain any "personal information", as defined by section 2(1) of the Act (Order # MO-1444)

      • Because the word "including" is used in the definition of "personal information," the list of examples is not exhaustive. "Personal information" may also include matters not reflected in clauses 2(1)(a) to (h) of the definition. (Orders #P-11, P-97, M-539)


      • A note to a Crown attorney containing the names of those accused and Crown witnesses is "personal information." (Order #P-39)


      • Names of lottery winners are "personal information." (Orders #P-180, P-181)


      • A list of named employees of an institution who were assaulted in the course of their duties contains personal information. (Order #M-121)


      • The name, occupation, business telephone number, gender, race, height, weight, hair colour and condition of a witness who was interviewed regarding an investigation into a criminal offence is "personal information" of the witness. Information provided by the witness is the personal information of the witness, the affected person and the complainant. (Order #M-84)


      • Reliance on the definition of personal information to include deceased persons (unless they have been deceased longer than 30 years) is not contingent on whether or not the deceased person has a personal representative appointed. The Commission found that to suggest that a deceased person must be represented by a personal representative would be an uneven and unfair application of the Act's privacy protection provisions regarding deceased persons, favouring those whose circumstances warrant the appointment of a personal representative. (Order #P-945)


      • Information concerning an individual's involvement in partisan activities outside the employment context is properly characterized as personal information since it is about the individual. However, when carry out official responsibilities in the Premier's office, even political staff are acting in official capacity and information about those activities is not personal information. (Order# PO-1725)


      "Recorded Information"



      • Oral comments that have not been recorded do not come within the definition of "personal information and cannot be accessed by a request under the Act." (Orders #P-17, P-19, P-99, P-196, M-33)


      • Personal information includes videotape records or photographs of an individual. (Privacy Investigation Reports #I93-020P, I94-009M)


      • A deleted e-mail that is not capable of being reproduced by means of computer hardware or software or information storage equipment and technical expertise normally used by the institution is arguably not a record.(Order # P-1259)


      "Individual"



      • The reference to "individual" in the definition of "personal information" is a reference to a natural person, i.e., not to a corporation, partnership, sole proprietorship or trade union. (Orders #P-16, P-53, P-113, P-394, M-224, P-677, M-340, M-430, M-958)


      • Buildings may be owned by individuals or business entities. Where the owner or builder is an individual, the name and address qualify as personal information; where the owner or builder is a business entity, the names and business addresses are not personal information. (Order #M-138)


      • The name of residential care facilities, their addresses and phone numbers do not contain "personal information." The fact that disclosure of the type of facility, as being either a children's or young offender residence, could enable an individual to discern personal information about the residents does not mean that the information being disclosed is "personal information" under the Act. This information relates solely to a service provided by a business entity and does not contain "personal information." (Order #M-195)


      • The property tax arrears of an individual is personal information.(Order #M-800)


      About an "Identifiable" Individual



      • If there is a reasonable expectation that the individual can be identified from the information, then such information qualifies as "personal information" under the definition. Therefore, even where the name, address and telephone number is removed from letters sent by an individual to oppose the leasing of a particular plot of land, the remaining information could reasonably identify an individual. (Orders #P-230, P-401, P-774, M-438, M-570, M-585, P-952, P-975, M-791, P-1208)


      • Current salary information alone, without information respecting identity, does not fall within the definition of "personal information"; however, where only one individual holds a position and there is a record of that person's salary, that record is "personal information" because it is recorded information about an identifiable individual. (Orders #P-61, M-5, P-1236)


      • Where an institution alleges that the disclosure of certain revenues and expenditures in a budget contains personal information, it must provide verification of this. In this case the amount paid for salaries was anonymized. The institution stated that individuals who were knowledgeable about the salaries could discern which salary was paid to whom. In the absence of verification, the Commission found that the allegation was speculative and ruled that the information was not "personal information." (Order #P-488)


      • Health card version codes that appear on health cards and which identify whether or not the health card is a replacement card must be considered in light of the unique health insurance number which is a unique identifier. Consequently, the version code number is "personal information." (The Queen in Right of Ontario as represented by the Ministry of Health v. Anita Fineberg, Inquiry Officer, et al., June 24, 1994, Ontario Divisional Court, overturning Order #P-590)


      • Employees' names and any other information pertaining to them as contacts or witnesses in the context of an internal investigation is their personal information. (Order #M-521)


      • The number of overtime hours paid and banked in respect of a certain program was held to be "personal information." The Commission noted that the information was, as it turned out, only referrable to one individual and that there would be a reasonable expectation that the information could be linked with that individual. (Order #M-438)


      • Even though individuals may not be mentioned by name in a operational review of an institution, the description of job categories and responsibilities was sufficiently detailed to allow for the drawing of accurate inferences of the identities of individuals. Because this information served as the personal identifier, it met the definition of personal information. (Order #M-480)


      • Any information which relates directly or indirectly to an individual or a matter which involves the individual could be considered personal information for the purposes of a request and for determining fees. Thus where the police were asked for all information related to a charge laid against an individual, all the information kept in this regard is the individual's personal information even where some of the pages only indirectly relate to the individual or his or her matter. (Order #M-514)


      • References to an individual made solely for the purpose of relating the record to a relevant file, nonetheless connected him to an investigation into his activities and therefore constituted his personal information. (Order #M-521)


      • In this case an unsigned letter sent to a named City Councillor was held to be personal information. The subject matter of the letter was such that the Commission held that the identity of the writer could be determined. (Order #M-570)


      • The names, home addresses and telephone number of volunteers who work for charities regarding Nevada lotteries is personal information. (Orders #M-663, M-708)


      • A settlement agreement which resolved a human rights complaint laid against the requester and other individuals was held to contain the requester's personal information even though the requester was not referred to by name in the records, and was not a signatory or party to the settlement. (Order #P-1167)


      • An individual's name and summary of alleged criminal activities qualifies as personal information. Even if the name appears alone, without specific references to this individual but recorded in the context of a criminal investigation, brings this information within the definition of personal information. (Order #MO-1192)


      • The Commission did not accept the institution's argument that because records are related to the prosecutions of identifiable individuals, each and every piece of information within the file necessarily qualifies as their personal information. At the same time, the Commission did not accept the appellant's submission that a record which depicts an individual's body at the scene of the crime should be considered information about a place or an event as opposed to information about an individual. (Order #P-1561R)


      • Photographs containing images of an individual's body qualified as personal information, however, photographs of an accident scene without an identifiable individual present were not personal information, even though they were located within the pre-trial brief prepared in relation to charges laid against named individuals. (Order #P-1561R)

      • Information which outwardly pertains to a business may "in exceptional circumstances" be categorized as relating to an identifiable individual. (Order 113) MOH submitted that information about its funding of an abortion clinic was exempt because although the facility is operated by a corporation, the corporation is closely identified with an individual, and therefore the information could qualify as the individual's personal information. The Commission noted that the operator's representations did not support the ministry's position. In addition, the records "clearly related to a corporate entity, and the operator's representations are signed by a representative of the company other than the individual identified by the Ministry". The Commission also noted that as a result of its finding under s. 17(1), only a very small portion of the record was being disclosed to the appellant, and none of it "on its face" meets the requirements of the definition of personal information in the Act. (Order #PO-1695)





      "Information" About an Identifiable Individual



      • The names and addresses of individual landowners of designated Areas of Natural and Scientific Interest are "personal information." (Order #P-559)


      • Simply because a creditor has an interest in documents about the collapse of a mortgage brokerage business, the information does not become the personal information of the creditor. An interest in the subject matter and possible outcome of events which led to the creation of the document is not sufficient, on its own, to bring the contents of the record within the definition of "personal information." (Order #P-502)


      • The disclosure of the names of supply teachers who worked at a particular school over a particular period of time was "personal information" because it would reveal other personal information about the named individuals. (Order #M-292)


      • In this case, a wife requested information regarding a bylaw complaint made against property she and her husband owned. The only personal information in the requested record concerned information about the requester's husband. Because the husband had confirmed with the Commission that the request was submitted by his wife on her behalf as well as his behalf, this provision did not apply.(Order #M-585)


      • A letter from a Member of Provincial Parliament (MPP), containing the comments, views, opinions and suggestions of the MPP regarding the board of a local co-op are not constituency records or the personal information of the MPP. Opinions about individual board members in the letter are the personal information of the identified individuals. (Order #P-1524)


      • In this case, a deceased employee's signature on official documents was considered personal information because it was going to be used to authenticate the employee's signature on their will. However, the Commission found that disclosure of the signature as it appears on the official documents would not be an unjustified invasion of privacy. (Order #MO-1194)


      Records by or About Individuals Acting in Their Official Capacity

      • The following passage from a decision of the Supreme Court of Canada in Dagg v. Canada (Minister of Finance) (1997), 148 D.L.R. (4th) 385 at 413, 415, in the context of the federal Privacy Act, captures the essence of the distinction which this office has drawn between an individual's personal, and professional or official government capacity: The purpose of these provisions is clearly to exempt [i.e., from the definition of "personal information"] only information attaching to positions and not that which relates to specific individuals. Information relating to the position is thus not "personal information", even though it may incidentally reveal something about named persons. Conversely, information relating primarily to individuals themselves or to the manner in which they choose to carry out the tasks assigned to them is "personal information". . . . . . The fact that persons are employed in government does not mean that their personal activities should be open to public scrutiny. By limiting the release of information about specific individuals to that which relates to their position, the Act strikes an appropriate balance between the demands of access and privacy. In this way, citizens are ensured access to knowledge about the responsibilities, functions and duties of public officials without unduly compromising their privacy [see Order P-1621]. In Reconsideration Order R-980015, former Adjudicator Donald Hale reviewed the jurisprudence relating to the definition of the term "personal information" as it relates to individuals associated with organizations: ... the information associated with the names of the affected persons which is contained in the records at issue relates to them only in their capacities as officials with the organizations which employ them. Their involvement in the issues addressed in the correspondence with the Ministry is not personal to them but, rather, relates to their employment or association with the organizations whose interests they are representing. This information is not personal in nature but may be more appropriately described as being related to the employment or professional responsibilities of each of the individuals who are identified therein. Essentially, the information is not about these individuals and, therefore, does not qualify as their "personal information" within the meaning of the opening words of the definition. In order for an organization, public or private, to give voice to its views on a subject of interest to it, individuals must be given responsibility for speaking on its behalf. Individuals expressing the position of an organization act simply as a conduit between the intended recipient of the message and the organization. The voice is that of the organization rather than that of the individual delivering the message. In the usual case, the views expressed are those of the organization, as opposed to the personal opinions or views of the individual within the meaning of section 2(1)(e) of the Act. Further, this information will not be considered to be "about" the individual, for the reasons set out above [emphasis in original]. . (Order # MO-1391)

       

      In General, This Information is Not Personal Information



      • Comments by individuals acting in an official capacity, whether government personnel, elected officials or spokespersons for organizations are not personal information. The sensitivity of the subject matter is not a relevant factor. (Order #P-1482). Statements made as a representative of a voluntary organization are not personal information.(Order #M-1132)


      • The payment or non-payment of a fee to members of a council is not determinative of whether information contained in records of the council is "personal information." Since the work of the council is to carry out the business of government, the minutes of meetings of the council ought not to be considered the personal information of the members who were so recorded. The minutes reflect the direction in which the meetings proceeded to conduct council business. The in camera nature of one of the meetings does not alter the characterization of the information related to the council members. (Order #P-787)


      • The business addresses of the Chair and Vice-Chair of a Commission or of a Board of Trustees are not "personal information." (Orders #M-158, P-528)


      • Information about payments made to reimburse individuals for expenses incurred during the course of carrying out their duties as public employees or co-op students does not qualify as personal information (Order #M-106). Therefore, the credit card charges for such expenses are accessible. This would include the reference number to each transaction, the cost and the name of the retailer at which the charge was incurred. (Order #M-333) As well, information about payments made to individuals who have provided services to an institution on a fee-for-service basis is not personal information (Order #M-107, M-108, M-333)


      • Correspondence sent or received by a solicitor, solely in his or her capacity as the representative of a client, is not personal information of the solicitor. (Order #M-57)


      • Where records about the circumstances surrounding the accidental release of an inmate from a jail contain factual information about which employees of the jail were on duty and what their tasks were, that information is not personal information about those employees. (Order #P-289)


      • Where a company, during a tender, provides an institution with the names of individuals who had worked on past accounts, the names are not "personal information." The individuals are named in their professional and not their personal capacities. (Orders #P-418, P-419, P-420)


      • The names and titles or affiliations of individuals consulted by an institution during a study are not personal information. The individuals were institutional employees, group presidents, managing directors or their delegates. The views and opinions were expressed in each individual's professional capacity and are not "personal" views. (Order #P-427) Similarly, where views and opinions about a program are expressed in an individual's capacity as a publicly elected official, the views and opinions do not contain personal information. (Orders #M-113, M-114, M-115)


      • A letter of complaint signed by an individual in his capacity as a business proprietor was considered the individual's personal information because much of the information in the letter dealt with the business owner as an "individual" in his dealings with the institution. (Order #P-1201)


      • A notebook recording of dates on which named police officers were on duty does not constitute "personal information." (Order M-223)


      • The name of an analyst of blood samples taken in respect of a police investigation is not "personal information." (Order #M-249)


      • Municipal councillors notes of events regarding a number of council meetings do not contain the "personal information" of the councillors. Information provided by the Councillors to investigators was provided in a professional capacity or in the execution of employment responsibilities. (Order #P-631)


      • The names of individuals listed on expense claim receipts provided by employees for reimbursement by an institution were not "personal information." The names refer to individuals in their professional capacities. (Order #M-412)


      • The legal fees paid by an institution on behalf of an employee who sued for libel arising out of comments made about him in the course of a prosecution did not contain "personal information" about the employee. Moreover, the personal information of other individuals was about them in their professional capacity. (Order #P-676)


      • The payment or non-payment of a fee to members of a Council is not determinative of whether information contained in records of the Council is "personal information." Since the work of the Council is to carry out the business of government, the minutes of meetings of the Council ought not to be considered the personal information of the members who were so recorded. The in camera nature of one of the meetings does not alter the characterization of the information related to the Council members. (Order #P-787)


      • Individuals who responded to a "Community Leader Survey" that was distributed to "community organizations, social agencies and educators" did so in their professional capacity. As such, the Commission ruled that the names of those who participated were not "personal information." (Order #P-788)


      • The names of the forensic accountants and other employees of a legal firm and the City were provided in the course of executing their employment responsibilities in an investigation of a City employee. These names did not qualify as personal information. (Order #M-521)


      • The name and address of the director of an association who wrote to a Minister regarding franchising was not personal information because it relates to his professional responsibilities (Order #P-946)


      • Names, titles and other information about community representatives or leaders and members of the media contained in briefing notes and other records regarding their participation in public events or issues is not personal information about these individuals. Individuals in such positions decide to forego an element of their personal privacy by taking a stand on an issue of importance to them or when attending events which are covered by the press and reported in the media. (Order #P-978)


      • Technical details of the scene of a motor vehicle accident and the function of police is not personal information of the individuals involved in the accident, nor is it personal information of the police officers. (Order #P-1044)


      • Information about the public functions of municipal councillors is analogous to information about professional activities, and usually would not qualify as their personal information. However, information pertaining to their involvement as candidates in an election did qualify as their personal information. (Order #M-774)


      • The Commission's approach has consistently found that information about normal activities undertaken by an individual in his or her employment, professional or official government capacity, including opinions developed or expressed in that capacity, is not information about that individual and is therefore not personal information. The Supreme Court's judgment in the Dagg case in no way affects the validity of this approach. (Order #P-1621)


      • In order for an organization, public or private, to give voice to its views on a subject of interest to it, individuals must be given responsibility for speaking on its behalf. The views which these individuals express take place in the context of their employment responsibilities and are not, accordingly, their personal opinions with the definition of section 2(1)(e). Nor is the information about the individual. They are expressing the position of an organization, in the context of a public or private organization, and they act simply as a conduit between the intended recipient of the communication and the organization which they represent - as spokesperson for the organization, rather than an individual in a personal capacity. (Order #R-980015)


      • An author speaking in an official capacity about municipal and provincial government matters is not speaking in a personal capacity. The information is not about the author within the meaning of section 2(1) personal information. Although some of the records are marked personal and confidential, this does not itself inject the requisite personal element into the information. Paragraph (f) of the definition requires that correspondence be sent by an individual in a personal capacity, as opposed to in an official government or business capacity. (Order #MO-1180)


      • In affirming the decision in P-1482, the Commission found that it may be the case that by working for a particular organization, an individual's religious or political beliefs may be revealed, however, the connection is too remote, in and of itself, to bring the information within the definition of personal information.(Order #P-1482R)

      • Where individuals have expressed grave personal concern about correspondence received by them from sources outside the institution, their identities in the records (which contain personal attacks and hate propaganda)are not a reflection of their professional or employment capacity but are, rather about them personally and thus qualify as personal information. Further, records containing names and addresses of members of the public who have written to the government, or identify individuals who have allegedly distributed hate propaganda qualify as personal information. (Order #P-1482R)


      • The reasons for an employee of the Premier's Office meetings with the Government Members Services (GSM) Office are directly related to his professional responsibilities and do not qualify as the personal information of the employee or GSM employee. (Order# PO-1725)


      • Entries relating to meetings between an employee of the Premier's Office and particular MPPs, as well as meetings held with caucus or one of the caucus committees relate to the employee's professional capacity and cannot be characterized as personal. Similarly, entries relating to meetings between the employee and officials of private sector organizations are not personal information. (Order# PO-1725)




      The Exceptions: This Information May be Personal Information



  • If there is a sufficient nexus between a party's personal finances and the contents of a record to properly consider the information contained in the record to be the personal information of the party, then the record qualifies as the personal information of the affected persons under section 2(1) of the Act.   (P-364, PO-1986)
  • Where information about an employee involves an evaluation of his or her performance as an employee or an investigation into his or her conduct as an employee, then these references are considered to be personal information. (P-721, P-939, P-1318, Po-1772, Po-1959)

      • Information about an employee does not constitute that individual's personal information where the information relates to the individual's employment responsibilities or position. Thus references in a financial and management audit of a publicly funded residence that relate to the operation of the residence as a whole would not contain personal information of the staff. (Orders #P-721, P-746, P-757, P-758, P-813, P-814, P-816, P-828, P-1052, P-1180)


      • The names or references provided by a consulting firm in respect of proposal are not the personal information of the firm. The firm, and not the principal of the firm, was submitting the proposal. However, the names of the references, though of professionals, were not submitted about them as part of their employment responsibilities; rather, these were individuals that were personally familiar with the firm and as such were their personal information and not that of the firm. (Order #M-290)


      • A review of a legal services branch of an institution did not necessarily result in personal information being documented about members of the branch. Generalized assertions about working conditions at the branch are not about an individual. If there are specific references to the actions of a particular individual, they may be considered personal information of that individual. (Order #P-658)


      • Individuals who receive loans from the Ontario Film Development Corporation do so as a 'business activity' and therefore the amount of such loans is not characterized as "personal information." However, the addresses, telephone numbers, citizenship or residency of the individuals were personal information. (Order #P-729)


      • The mere fact that an individual expressing an opinion on a subject possesses professional qualifications relating to that subject does not make the opinion a professional opinion. For an opinion to lose its character as personal information, the opinion must be provided by the individual in his/her professional capacity and in the course of discharging his/her professional or employment responsibilities. (Order #M-230)


      • Letters containing the addresses of the writers, information about them and their personal opinions are "personal information." Information that outwardly pertains to a business entity may, in certain circumstances, more properly relate to an identifiable individual. In Order #P-515 some of the contents of two letters referred to the requester as an individual while others pertain to his position as the owner of a business. As a result, some of the information was personal information. (Orders #P-113, P-139, P-515)


      • Employees that provided information in respect of a review of the practices of the institution did so outside of the employment responsibilities and not in their professional capacity and, as such, the information and the identity of the employees were "personal information." (Order #P-654)


      • Information in an agreement between the principal of a consulting firm and an institution was personal information because according to the agreement the principal of the consulting firm was to do the work in his personal capacity. (Order #M-277)

       

      • An investigation report into expense account irregularities of an employee of an institution contains "personal information." (Order #P-256)


      • The names of individuals who review films for the Ontario Film Development Corporation were "personal information." (Order #P-611)


      • The disclosure of the names of authors of a police college research paper on the citizens' complaint system would disclose personal information. The personal information would be the name of the individual together with his or her opinion concerning the process and concerning another individual. (Order #M-116)


      • Police officers' badge numbers noted in the context of test results obtained during police training are the personal information of the police officers. (Order #M-116)


      • The names of individuals who have service contracts with an institution to provide home child care are personal information. (Order #M-109)


      • Opinions expressed by individuals in their capacity as students, and not as part of their professional responsibilities, are personal information. This is so even where the individuals are taking courses as part of their employment. (Order #M-116)


      • A list of named employees of an institution who were assaulted in the course of their duties contains personal information. (Order #M-121)


      • The residential or mailing addresses of physicians are "personal information" since they are distinct from their practice addresses. (Orders #P-523, P-565)


      • The names of employees of an institution who wrote reports about an internal workplace investigation were "personal information" even though it was part of their job function to do so. (Order #P-665)


      • The names of physicians who perform certain specialized services was not disclosed in this case because it was determined that the information of the physicians was personal information and that the disclosure of the information would disclose financial information about the physicians. (Order #P-644)


      • The names of individuals who review drug products for the government are "personal information." Even though the particular drug reviewed may not be associated with the name of the consultant, individuals review products in relation to their own expertise. If individuals know the expertise of the consultant, they could determine which product that individual reviewed. The number of individuals who do these reviews on behalf of the government are very few. (Orders #P-669, P-235, P-284, P-291)


      • The name, certificate number, home address and home telephone number of electricians and apprentice electricians satisfy the definition of personal information. (Order #P-755)


      • The number of laboratory tests ordered by each identified physician over a given length of time satisfies the definition of personal information. (Order #P-778)


      • Letters from a group of parents in which they express their views and opinions about the competence and abilities of a school's staff members constituted personal information about the school employees. Such comments go beyond what would normally be considered to be employment-related information. (Order #M-486)


      • The names of the duty officer and dispatchers of a Police Service where a complaint was made was personal information. (Order #M-510)


      • Certain records regarding a fence viewer's award relating to named properties are personal information. (Order #M-515)


      • Information regarding the investigation of a Corrections Officer's inappropriate conduct with an inmate is personal information. (Orders #P-915, P-1318)


      • Notes taken by Immigration Officers who appeared at a trial as the victim and witness to an assault were considered personal information despite the fact that the assault took place while they were acting in their official capacities. Also, the badge numbers of Immigration Officers involved in an assault while on duty may be characterized as personal information. (Order #M-794)


      • The fact that an employee attends a training course, as well as any notes taken by that person, and his/her comments or views about the course, is recorded information about an identifiable individual, which falls outside of the routine employment responsibilities of that individual, and as such, qualifies as that individual's personal information. (Order #P-1124)


      • In this case involving appointment records of an employee of the Premier's Office, the adjudicator recognized such employees often perform political party functions in addition to their roles as employees of the institution, and determined that such involvement is a matter of personal choice. Records containing information about these activities is accurately characterized as "about" the named employee and qualifies as his personal information. (Order# PO-1725)

       

      Information About a Property or a Business

      Not Personal Information



      • Information about a property, a municipal street address and the property's estimated market value is not information about an identifiable individual, and is therefore not "personal information." Addresses or geographical locations, in and of themselves, do not necessarily constitute "personal information." A municipal address itself could not automatically be equated with the address of its owner. Thus, a municipal address or legal description of a property alone would not necessarily reveal information about an identifiable individual. (Orders #P-23, P-239, P-295, P-358, M-14, M-15, M-176, M-181, M-197, M-188, M-189)


      • Records regarding work orders issued by a municipality against specified residential properties do not contain personal information. As well, a municipal address was not personal information even where it was contained in a record that dealt with a by-law violation regarding repairs that had to be done at that address. (Orders #M-14, M-15, M-181)


      • Addresses, licence numbers and date of issue of corporate and partnership taxi licence holders is not personal information. (Order #M-448)


      • The name, address and telephone number of a kennel is not personal information about the owners of the kennel, even though the address of the kennel is the home address of the owners. Also, the name of the operators of the kennel, and information about an incident which occurred in the course of conducting the business of the kennel relates to the ordinary operations of the business and is not personal information. (Order #M-454)


      • In light of the Trees Act, the IPC ruled that Notices, as described in the Trees Act are submitted by persons intending to cut trees not for their own personal use, but for commercial or business purposes only. Hence, the information which relates to the names of individuals is not personal information. (Order #M-522)


      • Drawings of a proposed building renovation submitted to an institution with a building permit application are not personal information about the owner of the building. The drawings do not reveal or contain information about an identifiable individual, and do not in any direct way relate to a financial transaction involving the individual. (Order #M-542)


      • Personal information pertaining to contractors including the contractor's name is not personal information because of its use in a business capacity. (Order #P-1112)


      Personal Information


      • It is possible that information about a business entity could be such that it relates to an identifiable individual, and thus be personal information. This was so in respect of a record containing financial information about the history, management and health of cattle owned by a couple engaged in cattle farming. In this case, the couple's personal finances and the contents of the report were so linked that the record contained personal information. (Orders #P-364, P-113, P-515, M-277, P-701, P-741, M-764)


      • Where a contract with a consulting firm that is a sole proprietorship contemplates that the provision of services will be made by the principal of the firm in his personal capacity, the contract for the services is with an individual and thus contains personal information. (Order #M-277)


      • While certain parts of the water bill contained information about the property, the section showing the payments made on account for water use by a named individual who was a tenant of the property is "personal information." (Order #M-175)


      • Records containing information about investigations and enforcement steps taken by the County Weed Inspector regarding certain properties did contain personal information. The names of individuals who complained to the inspector and the names of property owners or occupiers who were the subject of investigations are personal information. (Order #M-176)


      • While the municipal address of a property where a by-law infraction occurred is not personal information, the name of a resident of a particular address, where the resident is an individual, is personal information. (Order #M-181)


      • The names of owners of particular properties who have been issued building permits are "personal information" if the owners are individuals. (Orders #M-197, M-331)


      • The name, address and telephone number of an individual that is contained in a building permit application form are personal information. (Order #M-331)


      • In this case, information about a business where the individual was the sole shareholder and president of the a company whose business affairs and dealings were investigated by the institution was the personal information of the president. (Order #P-701)


      • Information about the severance payments and the gross earnings of former distributors of Ontario Lottery Corporation products may be easily attributed to the individuals who controlled the distributorship. The information is therefore "personal information." However, where the names and distribution numbers are severed from the records, the information is not identifiable information about an individual and therefore the Commission ordered that the information be disclosed in anonymized form. (Order #P-705)


      • When a named individual acquired land, what it consisted of and how much he paid in acreage tax and at what time was personal information about the individual. (Privacy Investigation Report I94-011P, September 13, 1994)


      • The fact that the estate of a person dead less than 30 years has or has not been claimed by heirs and is or is not solvent qualifies as personal information of the deceased. (Order #PO-1717)



      Part (b) of the Definition



      • A record containing the number of hours worked by an employee during a particular month does not relate to employment history. (Order #M-35)


      • The name of an individual combined with his or her current position does not relate to employment history. (Orders #P-61, P-284)


      • An Agreement of Purchase and Sale of land between a Township and individual purchasers is personal information as it relates to a financial transaction. (Order #M-536)


      • OHIP billings are financial transactions. (Privacy Investigation Report #I96-119P, Order# P-1505)


      Parts (b) and (h) of the Definition



      • Information that certain properties were offered to a municipality as potential landfill sites is not "personal information" as it is defined in the Act. This information did not denote a "transaction," which was defined as a "piece of commercial business done." In this case, there was no evidence that the municipality and the owners had entered into negotiations regarding the purchase of properties, nor were any transactions completed. As well, the Commission found that even though the names of the property owners could be discerned from a land registry search, the disclosure was fundamentally about a property and not about an individual. (Orders #M-188, M-189)


      • Appellant requested names of individuals holding "Small Woodlot" timber cutting licences issued by MNR. The "Small Woodlot" program was intended specifically for unemployed individuals. Appellant submitted the licences should be made public because the licence holders are carrying out business activities and thus the information cannot be characterized as "personal", and also because licences and permits dealing with the utilization of natural resources are "routinely made available for public viewing". The Ministry could not confirm which licences were held by businesses and which were held by individuals, but stated that if any were businesses, they were "likely operated by individuals, not corporations" and therefore the information should be considered personal information. Relying on Order 113, and the purpose of these particular licences, the Commission held that the license holder's name, together with information as whether s/he was licence holder, was "personal information" as per para.(h). (Order #PO-1691)




      Part (e) of the Definition



      • An individual's opinions about a non-governmental organization are the individual's personal information. (Order #P-299).


      • Records pertaining to the level of voltage entering the appellant's property contain information about the property "in the context of the appellant's concerns and complaints regarding voltage levels" and therefore contain the appellant's personal information. (Order# MO-1230


      Parts (e) and (g) of the Definition



      • Where individual (X) expresses a view or opinion about individual (Y), the Commission has stated that section 2(1)(g) of the Act prescribes that this is the personal information of individual (Y) and not that of individual (X). (Order #P-972, M-571, P-1082)


      • Statements containing the allegations of individuals who have complained about the behaviour of the requester are "personal information" of the requester and of the individuals who made the statements. (Orders #P-37, P-46, P-121)


      • An Ontario Provincial Police report in respect of the investigation of several police officers contains personal information about those officers. (Order #P-237)


      • Where a doctor had called into question the ability of the requester to drive a motor vehicle, this information was solely that of the requester. (Order #P-280)


      • The identity and address of the author of a letter written by an individual is "personal information" of the author of the letter. This is also true of the views or opinions the author of the letter expressed about a service the institution provides. Where the author complained about the conduct of the operator of the service, the comments were the personal information of that individual. (Order #P-515, P-1082)


      • The names, addresses and signatures of petitioners who signed a petition requesting the establishment of a formal commission of inquiry to investigate the affairs of a Township are "personal information." (Order #P-516, M-580)


      Part (h) of the Definition



      • While a name alone cannot be considered personal information, where a name appears in the context of a request for access to information under the Act, disclosure of the name would reveal both the fact that the original requester made a request under the Act and the nature of the request. As a result, a name in this context is personal information. (Orders #P-27, P-216, P-370, P-539)


      • Disclosure of the name of a deceased individual would disclose personal information about an individual. In this case, the police had disclosed information about the date, time and place of the discovery of the death of the deceased person. Disclosure of the identity would therefore reveal other personal information about the individual. (Order #M-97)


      • The vacation and sick days actually taken by an employee of an institution constitute "personal information." (Order #M-141)


      s.2(1)



      • Individuals who organize their business affairs by incorporating and creating a new legal entity outside of their personal one derive benefits from doing so, such as limiting their liability and taking advantage of certain taxation regimes. As a result they also relinquish a portion of their privacy rights with respect to the business affairs carried out by the corporate entity. The Commission Ordered the release of a list of individuals who held leases for mining rights including residential addresses where the address also served as a corporate address. (PO-1893)
        • The amount of compensation received by the affected person following the expropriation of his/her land by the Ministry "relates to financial transactions in which the affected person has been involved" and thereby constitutes his/her personal information. (Order #PO-1754)
        • The exceptions: This information may be personal information

         Names, badge numbers and division assignments of Police Constables would normally be considered professional information and not personal information. However in the context of a complaint regarding professional conduct it can qualify as personal information. (Order #MO-1288)



        • 2.1 Part (h) of the Definition Where the deponent's name has been disclosed to the appellant, the addition of information relating to the city, regional municipality or province is not specific enough to be characterized as the address of the individual within the meaning of that term in section 2(1).(Order# PO-1801) Section 49 ss.(b)(See cases summarized under s.21(2) and (3) [FIPPA] \ s.14(2) and (3) [MFIPPA]) Where the information is available to anyone, including the appellant, in a file maintained by the Ontario Court(Provincial Division), the disclosure of the information contained in the records could not be said to be an unjustified invasion of the personal privacy of the affected person. (Order#PO-1801)

        s.2(1)(b)



        • Part (b)--Law Enforcement investigations and Inspections The Following are Law Enforcement Activities: The Alcohol and Gaming Commission of Ontario has the authority to conduct investigations for compliance with the Criminal Code and the Gaming Control Act. The results of these investigations could lead to proceedings in a court where sanctions can be imposed. (PO-1892-F)


        • s.2(2)

          • [A]bsent proof establishing the dates of death, a determination of the probable dates can only be made on the basis of reasonably applied assumptions...these assumptions should be conservative. However, it is also relevant to point out that this Office in past orders has determined that privacy rights do diminish after death (see, for example, Orders M-50, PO-1717 and PO-1736)...the longer a person has been dead, the more their privacy rights diminish, culminating in an elimination of these rights after 30 years. The fact that life expectancy has increased over time would appear...to be a commonly accepted fact, and applying current life expectancy assumptions to people born in the 1800s would...not be reasonable. For this reason, I do not accept the so-called "125 year rule" applied by the Ministry in these appeals...in circumstances where the actual dates of death are not known...the figure available from Statistics Canada is a reasonable one to apply in making assumptions regarding the life expectancy..." TO ILLUSTRATE, IN THIS MATTER, THE IPC FOUND AS FOLLOWS: "According to Statistics Canada, the life expectancy of individuals who had attained the age of 20 in the first decade of the 20th century was 68. In my view, in circumstances where the actual dates of death are not known, as is the case in these appeals, the figure available from Statistics Canada is a reasonable one to apply in making assumptions regarding the life expectancy of the parents. Even if five years are added to this figure bringing the life expectancy to 73, in order to ensure that the assumptions are sufficiently conservative, the parents in appeal #1 would have died in 1957 and the parents in appeal #2 in 1961." (Order # PO-1886)
            • Where an individual would now be 95 years of age, in the absence of evidence to the contrary, it is reasonable to assume that they are still living. It is also reasonable to assume that the parents of someone who is 95 years old will have been dead for over 30 years.(Order #P-1232)


            • One should not assume the parents of an 88 year old will have been dead for over 30 years.(Order #P-1407)


            • Persons who have been deceased for less than 30 years have the same privacy protection as when they were living, although their death is a relevant consideration under section 21(2)/14(2). In some cases the personal information of the deceased could be disclosed under sections 21(1)/14(1), 21(4)/14(4) and 23/16 (public interest override). (Order #M-1048)


            s.2(3) MFIPPA

            Definition of "Institution">



            • In order to determine whether the members or officers of the Renfrew Industrial Commission are appointed or chosen by or under the authority of the council of a municipal corporation, the corporate history of the Commission was reviewed. The Commission found that, as of the dates of the request and the appeal, neither the members nor the officers of the Commission were appointed or chosen by or under the authority of the Town Council as contemplated by this provision. In a postscript, the Commission stated that it accepts the validity of the documents filed regarding its corporate history. It noted, however, that where it is alleged that the documents filed under the Corporations Act are invalid, then the procedure under the Corporations Act ought to be followed. The Commission lacked jurisdiction to deal with that matter. (Order #M-343)


            • The Temagami Non-Profit Housing Corporation (the Corporation) was held to be an institution in accordance with this section. The term "officers" along with "members" in this section is intended to identify the principle directing or controlling minds of a wide variety of entities, including those mentioned in ss.(1)(b). Hence, the term "officer" encompasses the controlling or directing minds of a non-profit corporation, namely its board of directors, whether or not directors are otherwise described as "officers" in the corporate documents. The purpose of this section is to include within the definition of "institution" those bodies controlled by municipalities in the most direct way by virtue of the power to appoint the body's "members" or "officers." This result would not necessarily by achieved if this test were applied at a secondary level of management. By by-law the Corporation had established the board of directors as the "directing mind" of the Corporation. Moreover, while the directors are chosen by the members, he or she must be approved by the municipality. Because the approval of the municipality is a necessary condition for the appointment of a director, the municipality has control over who is to be elected or appointed to the board. Therefore, the directors are appointed or chosen "under the authority" of the municipality. As well, the Commission held that where the by-law of the Corporation required the "municipality itself" to approve the directors, this was the equivalent of term "council of the municipal corporation" as found in this section. (Order #M-415)

             

            "RECORD"



            • The definition of a "record" is broad. Subject to the special provisions dealing with machine readable records, an institution is not obliged to create a record in response to a request. Although the creation of a record is not generally required, it may, in certain circumstances, be in keeping with the spirit and purpose of the Act to do so. (Orders #P-17, P-19, P-50, P-99, P-196, P-231, M-33)


            • Notes kept by a court reporter during a hearing were a "record" even though no transcript had been produced. (Order #P-52)


            • Tape recordings of hearings of a Board were "records" under the Act even though they were only used as memory aids to the scenographer who also kept notes of the proceedings. (Order #P-912)


            • Files in a hard disk drive constitute 'a machine readable record' as contemplated by this section. A copy of those files on diskette is also a record that is capable of being produced from a machine readable record. (Order #M-369)


            • A record will typically constitute a single document. In this case an argument that several documents had been combined to create a single record of legal advice was not accepted. (Order #P-1038)


            • Electronic mail messages transmitted through an institution's computer network are records for the purposes of the Act. (Order #P-1086)


            • The ONBIS database potentially contains several billion data elements. It would require 275 days of senior staff time and 42 days in which the database must be taken out of normal operation to produce and sever the record. For this reason the Commission determined that ONBIS data elements in bulk form did not meet the definition of record. Producing the record would unreasonably interfere with ministry operations. (Order #P-1572) See also (Order #P-1281)


            • In this appeal dealing with electronic appointment book, distinct from his finding in PO-1281, the adjudicator determined that on the circumstances of the appeal the individual entries would be treated as a separate record. (Order# PO-1725)


            • Police background checks conducted pursuant to s.43 (1) of the Public Service Act are not law enforcement except where the information originates from the Intelligence Unit, was obtained pursuant to their policing function, and its release would reveal law enforcement intelligence information. (Order MO-1261)

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