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| s.2 |
SUMMARY OF ORDERS/PRIVACY REPORTS |
s.2 |
"INSTITUTION"
-
The Mining and Lands Commissioner was not designated as an institution by regulation
and was not a ministry or part of the Ministry of Natural Resources. As a result, it was
not an "institution" under the Act and its records were not accessible under the Act.
The
Information and Privacy Commission considered that the Mining and Lands
Commissioner was independent of the Ministry of Natural Resources and exercised
independent administrative and quasi-judicial functions. Appeals of its decisions were
made to the courts and not to the Minister of Natural Resources. (The Mining and
Lands Commissioner was subsequently covered under the Act by regulation.) (Order
#P-231)
-
The Courts in Ontario are not designated as an institution under Regulation 460 nor are
the courts included in paragraph (a) of the definition of "institution" nor do they form
part of any ministry of the Ontario government for the purposes of the Act. (Order #P-994)
-
Crime Stoppers Inc. is not an institution under MFIPPA. It
is a separate organization from the police force. It was
staffed by police force employees on secondment to Crime
Stoppers. Although these secondees could access Crime
Stoppers' records, they did so as officers of the
corporation and not as employees of the police force. (Order
#M-875)
"LAW ENFORCEMENT"
Part (a)
- Inquiries undertaken by the police into allegations of abuse
at a detention centre constitute "policing" and, hence, "law
enforcement" for the purposes of this section. (Order P-1364)
Part (b) Charter Rights
- [T]he information at issue in these appeals falls within the caveat articulated by the Supreme Court of Canada in
C.B.C. v. New Brunswick (Attorney General) (1996), supra. As noted above, the Court concluded that it would be "untenable" to argue that section 2(b) would entitle the public to have access to "all venues within which the criminal law is administered." The Court described this argument as a "fallacy" because it fails to recognize the distinction between courts, which have been public areas since "time immemorial", and other venues such as jury rooms, a trial judge's chambers and conference rooms, which have traditionally been private.
(Order # PO-1779)
Part (a) and (b)
-
A report to the Deputy Ontario Provincial Police Commissioner concerning an
investigation into the Criminal Code and the Narcotic Control Act concerns
"policing"
under part "a" of the definition and also meets the definition of law enforcement
under
part "b". (Order #P-932)
Part (b)--Law Enforcement Investigations and
Inspections
The Following are Law Enforcement Activities:
-
Enforcement records maintained by the Family Support Plan Branch (Order #P-589);
-
Investigations by the Human Rights Commission into complaints under the Ontario
Human Rights Code (Orders #P-89, P-178, P-200, P-208, P-221, P-242, P-253, P-258, P-322,
P-330, P-363, P-403, P-449, P-466, P-492, P-507, P-616, P-973, P-981)
- Investigations regarding enforcement of the Employment Standards Act (Order #P-94)
-
Investigations in respect of the enforcement of the Apprenticeship and Tradesmen's
Qualifications Act (Orders #P-136, P-137);
- The investigation of an Eligibility Review Officer regarding the requester's right to
certain social welfare benefits could lead to a sanction such as an assessment of
overpayment or the withholding of benefits. (Order #P-139, P-963, P-967, P-969, M-633). However, an investigation conducted solely with a
view to recovering an overpayment of benefits does not qualify as law enforcement since
recovery of money is not a penalty or sanction imposed by a court or tribunal. (Order
#M-1175) See also Privacy Investigation Report #I95-031M
-
An investigation in respect of a possible offence under the Liquor Licence
Act (Order
#P-338);
-
Investigations conducted by the Ministry of Health's Investigation Unit into allegations
of fraud involving the Ontario health care system.(Order #P-1078)
-
Records regarding the activities of the Ontario Provincial Police Tactical Response Unit
(TRU Team) in respect of the investigation of a motor vehicle accident were "law
enforcement" records. (Orders #P-482, M-366);
-
Investigations under the Insurance Act are law enforcement proceedings.
The
Superintendent of Insurance has the powers of a tribunal, which may impose a penalty
or sanction. (Orders #P-302, P-304, P-452, P-1439)
-
Investigations or inspections under the Ontario Drug Benefit Act and the
Prescription
Drug Cost Regulation Act lead or could lead to proceedings in a court or tribunal where
a penalty or sanction could be imposed. (Order #P-324);
-
The Ministry of Consumer and Commercial Relations conducts investigations into
alleged breaches of the Bailiffs Act. These investigations may lead to
prosecutions for
offences. (Order #P-478);
-
The Ontario Securities Commission (OSC) engages in "law enforcement." Its
investigations could lead to proceedings before the OSC or the courts where penalties
may be imposed under the Securities Act. (Orders #P-30, P-452, P-548, P-583, P-677);
-
Investigations conducted by the Pension Commission of Ontario under s.106 of the
Pension Benefits Act (PBA) are law enforcement investigations. The
Superintendent of
Pensions has broad investigatory and enforcement powers in this regard and breaches of
the Pension Benefits Act, its regulations or orders are offences that could lead to
proceedings in a court where penalties could be imposed. (Orders #P-542, P-543);
-
Part VIII of the Environmental Protection Act deals with sewage systems and
contains
an offence section. Under s.77(6) the director has the authority to revoke a certificate of
approval, which results in the nullification of the use permit. Section 78 prohibits the
use of a sewage system without a use permit. Breaches of Part VIII of the Act, its
regulations, orders or failure to comply with any term or condition of a certificate of
approval constitutes an offence under s.83 of the Act. (Order #M-268);
-
The Public Complaints Commission has the statutory authority to call a Board of
Inquiry to adjudicate on the substance of allegations of police misconduct. The Board
of Inquiry is empowered under the Police Services Act to impose penalties or
sanctions
on officers found to have engaged in unlawful conduct. (Order #P-659);
-
Investigations conducted by the Ministry of Consumer and Commercial Relations
regarding contraventions under the Real Estate and Business Brokers Act are law
enforcement investigations. Individuals who are refused registration may appeal to the
Commercial Registration Appeal Tribunal. Failure to abide by a decision of the
Registrar of Real Estate and Business Brokers is an offence. (Order #P-701);
-
Inspections and investigations under the Ontario Building Code Act and the
Ontario
Building Code (Order #M-364).
-
Investigations or inspections under the Collection Agencies Act which could
lead to
proceedings before a court or tribunal, the Commercial Registration Appeal Tribunal,
are law enforcement activities. (Order #P-952)
-
Investigations under the Niagara Escarpment Planning and Development
Act qualify as
law enforcement matters.(Order #P-1098)
-
Law enforcement activities include investigations conducted
under the Gaming Control Act regarding the terms and
conditions of a license to hold charitable gambling
activities, and investigations into applications to licenced
as gaming suppliers. Such investigations lead or could
lead to proceedings in a court or tribunal (e.g. Commercial
Registration Tribunal). (Orders P-1181,
P-1399)
-
Investigations by the Ministry of the Attorney General's Special Investigations Unit
constitute
law enforcement activities under this section. The SIU enforces and regulates compliance with
the Police Services Act (PSA). Under the PSA it has the authority to conduct an independent
investigation, lay an information against a police officer and refer the matter to a Crown Attorney
for prosecution. (Order #P-1462)
- Investigations under the Ontario Health and Safety Act are law enforcement
matters.(Order #P-1527)
The Following are not Law Enforcement Activities:
-
A forensic investigation which was carried out at the request of the City with the results
relayed back to the City and not to the police or other law enforcement authorities was
not law enforcement. (Order #M-521)
-
While police cellular telephone bills in their complete unsevered form contain
information which relates to law enforcement within the meaning of this section, the
account and invoice numbers alone do not relate to the law enforcement activities of the
police. (Order #M-552)
-
An investigation conducted solely with a view to recovering an overpayment under S.17
of the Family Benefits Act does not qualify as law enforcement since recovery of
money is not a "penalty or sanction" imposed by a "court or tribunal".
(Privacy
Investigation Report #I95-031M)
-
Investigations carried out by police on behalf of the Coroner under the Coroner's
Act.
(Order #M-818)
-
An internal investigation under the Ministry of Correctional
Services Act does not fall within the definition of
law enforcement.(Order #P-1324)
-
An investigation conducted by a college that resulted in a notice of trespass being
served on a student is not "law enforcement." The investigation was conducted to
determine whether to revoke the student's registration and bar his entry to the school.
(Order #P-377)
-
Complaints about the conduct of Ministry of Correctional Services staff do not relate to
the ministry's law enforcement responsibilities under the Ministry of Correctional
Services Act. The ministry indicated that if the allegations of misconduct had been
substantiated, the police would have been involved prior to the laying of any criminal
charges. In this case, the police were not called and the investigation is properly
characterized as an internal investigation that was not conducted by the institution as
enforcer or regulator. The records are therefore not characterized as "law
enforcement."
(Order #P-399)
-
Where an institution is conducting an internal investigation, and not one that relates to
its external regulatory activity, the records are not characterized as "law
enforcement."
The institution is not in the position to enforce any offence following the investigation.
(Re Solicitor General of Ontario et al. v. Assistant Information and Privacy
Commissioner et al., (1993), 102 D.L.R. (4th) 602 (Ont. Div. Ct.))
-
Where a record was prepared in the course of a supervisor's internal investigation into
the conduct of an officer of the court, it was not an investigation that carried with it the
possibility of a "law enforcement" proceeding. (Order #P-392)
-
An internal investigation of a teacher by a Board of Education was for the purpose of
disciplining the individual and not for a law enforcement purpose. Neither the police
nor the Children's Aid Society had investigated the matter or received records in this
regard. (Order #M-328)
"PERSONAL INFORMATION"
(see also ss.2(2), which states that "personal information" does not include
information
about an individual dead for more than 30 years.)
- Events occurring in the work environment that are not related to an
individual's job will generate actions and responses that the IPC is
likely to consider personal in nature. In this case, information
pertaining to the actions of employees at the time of, or in connection
to, a fire in the workplace qualified as personal information. (PO-1983)
GENERAL
The List of Examples is Not Exhaustive
- Even where resumes are severed, the remaining information dealing with work skills, education levels and related data may be personal information because it may identify an individual. As a result, severing resumes must be very extensive to anonymize personal information. (Orders #P-328, P-159, MO-1444)
- Five individuals competed for a position. Disclosure of all five candidates' test scores, even with the names removed, would reveal personal information about an identifiable individual, namely the successful candidate. However, if the successful candidate's test score results are severed, along with the names of all five affected persons and the dates of their interviews, this would successfully remove all information referable to any identifiable individual. Unlike resumes which would be extremely difficult to anonymize, test scores themselves, without any linkage to the identity of the candidates, are simply a set of numbers and, absent evidence to the contrary, such raw numbers do not constitute personal information. Rather, a record severed in this manner would no longer contain any "personal information", as defined by section 2(1) of the Act (Order # MO-1444)
-
Because the word "including" is used in the definition of "personal
information," the
list of examples is not exhaustive. "Personal information" may also include matters
not
reflected in clauses 2(1)(a) to (h) of the definition. (Orders #P-11, P-97, M-539)
-
A note to a Crown attorney containing the names of those accused and Crown witnesses
is "personal information." (Order #P-39)
-
Names of lottery winners are "personal information." (Orders #P-180, P-181)
-
A list of named employees of an institution who were assaulted in the course of their
duties contains personal information. (Order #M-121)
-
The name, occupation, business telephone number, gender, race, height, weight, hair
colour and condition of a witness who was interviewed regarding an investigation into a
criminal offence is "personal information" of the witness. Information provided by
the
witness is the personal information of the witness, the affected person and the
complainant. (Order #M-84)
-
Reliance on the definition of personal information to include deceased persons (unless
they have been deceased longer than 30 years) is not contingent on whether or not the
deceased person has a personal representative appointed. The Commission found that
to suggest that a deceased person must be represented by a personal representative
would be an uneven and unfair application of the Act's privacy protection provisions
regarding deceased persons, favouring those whose circumstances warrant the
appointment of a personal representative. (Order #P-945)
-
Information concerning an individual's involvement in partisan activities
outside the employment context is properly characterized as personal information
since it is about the individual. However, when carry out official
responsibilities in the Premier's office, even political staff are acting in
official capacity and information about those activities is not personal
information. (Order# PO-1725)
"Recorded Information"
-
Oral comments that have not been recorded do not come within the definition of
"personal information and cannot be accessed by a request under the Act." (Orders
#P-17,
P-19, P-99, P-196, M-33)
-
Personal information includes videotape records or photographs of an individual.
(Privacy Investigation Reports #I93-020P, I94-009M)
-
A deleted e-mail that is not capable of being reproduced by means of computer
hardware or software or information storage equipment and technical expertise
normally used by the institution is arguably not a record.(Order # P-1259)
"Individual"
-
The reference to "individual" in the definition of "personal
information" is a reference
to a natural person, i.e., not to a corporation, partnership, sole proprietorship or trade union.
(Orders #P-16, P-53, P-113, P-394, M-224, P-677, M-340, M-430, M-958)
-
Buildings may be owned by individuals or business entities. Where the owner or
builder is an individual, the name and address qualify as personal information; where
the owner or builder is a business entity, the names and business addresses are not
personal information. (Order #M-138)
-
The name of residential care facilities, their addresses and phone numbers do not
contain "personal information." The fact that disclosure of the type of facility, as
being
either a children's or young offender residence, could enable an individual to discern
personal information about the residents does not mean that the information being
disclosed is "personal information" under the Act. This information relates solely to
a
service provided by a business entity and does not contain "personal information."
(Order #M-195)
-
The property tax arrears of an individual is personal information.(Order #M-800)
About an "Identifiable" Individual
-
If there is a reasonable expectation that the individual can be identified from the
information, then such information qualifies as "personal information" under the
definition. Therefore, even where the name, address and telephone number is removed
from letters sent by an individual to oppose the leasing of a particular plot of land, the
remaining information could reasonably identify an individual. (Orders #P-230, P-401, P-774, M-438, M-570, M-585, P-952, P-975, M-791, P-1208)
-
Current salary information alone, without information respecting identity, does not fall
within the definition of "personal information"; however, where only one individual
holds a position and there is a record of that person's salary, that record is "personal
information" because it is recorded information about an identifiable individual.
(Orders #P-61, M-5, P-1236)
-
Where an institution alleges that the disclosure of certain revenues and expenditures in
a budget contains personal information, it must provide verification of this. In this case
the amount paid for salaries was anonymized. The institution stated that individuals
who were knowledgeable about the salaries could discern which salary was paid to
whom. In the absence of verification, the Commission found that the allegation was
speculative and ruled that the information was not "personal information." (Order
#P-488)
-
Health card version codes that appear on health cards and which identify whether or not
the health card is a replacement card must be considered in light of the unique health
insurance number which is a unique identifier. Consequently, the version code number is
"personal information." (The Queen in Right of Ontario as represented by the
Ministry of Health v. Anita Fineberg, Inquiry Officer, et al., June 24, 1994, Ontario
Divisional Court, overturning Order #P-590)
-
Employees' names and any other information pertaining to them as contacts or
witnesses in the context of an internal investigation is their personal information.
(Order #M-521)
-
The number of overtime hours paid and banked in respect of a certain program was held
to be "personal information." The Commission noted that the information was, as it
turned out, only referrable to one individual and that there would be a reasonable
expectation that the information could be linked with that individual. (Order #M-438)
-
Even though individuals may not be mentioned by name in a operational review of an
institution, the description of job categories and responsibilities was sufficiently
detailed to allow for the drawing of accurate inferences of the identities of individuals.
Because this information served as the personal identifier, it met the definition of
personal information. (Order #M-480)
-
Any information which relates directly or indirectly to an individual or a matter which
involves the individual could be considered personal information for the purposes of a
request and for determining fees. Thus where the police were asked for all information
related to a charge laid against an individual, all the information kept in this regard is
the individual's personal information even where some of the pages only indirectly
relate to the individual or his or her matter. (Order #M-514)
-
References to an individual made solely for the purpose of relating the record to a
relevant file, nonetheless connected him to an investigation into his activities and
therefore constituted his personal information. (Order #M-521)
-
In this case an unsigned letter sent to a named City Councillor was held to be personal
information. The subject matter of the letter was such that the Commission held that the
identity of the writer could be determined. (Order #M-570)
-
The names, home addresses and telephone number of volunteers who work for charities
regarding Nevada lotteries is personal information. (Orders #M-663, M-708)
-
A settlement agreement which resolved a human rights complaint laid against the
requester and other individuals was held to contain the requester's personal information
even though the requester was not referred to by name in the records, and was not a
signatory or party to the settlement. (Order #P-1167)
- An individual's name and summary of alleged criminal
activities qualifies as personal information. Even if the
name appears alone, without specific references to this
individual but recorded in the context of a criminal
investigation, brings this information within the definition
of personal information. (Order #MO-1192)
- The Commission did not accept the
institution's argument that because records are related to the prosecutions
of identifiable individuals, each and every piece of information within the
file necessarily qualifies as their personal information. At the same time,
the Commission did not accept the appellant's submission that a record which
depicts an individual's body at the scene of the crime should be considered
information about a place or an event as opposed to information about an
individual. (Order #P-1561R)
-
Photographs containing images of an individual's body
qualified as personal information, however, photographs of an accident scene
without an identifiable individual present were not personal information, even
though they were located within the pre-trial brief prepared in relation to
charges laid against named individuals. (Order #P-1561R)
-
Information which
outwardly pertains to a business may "in exceptional circumstances"
be categorized as relating to an identifiable individual. (Order 113) MOH
submitted that information about its funding of an abortion clinic was exempt
because although the facility is operated by a corporation, the corporation is
closely identified with an individual, and therefore the information could
qualify as the individual's personal information. The Commission noted that
the operator's representations did not support the ministry's position. In
addition, the records "clearly related to a corporate entity, and the
operator's representations are signed by a representative of the company
other than the individual identified by the Ministry". The Commission
also noted that as a result of its finding under s. 17(1), only a very small
portion of the record was being disclosed to the appellant, and none of it
"on its face" meets the requirements of the definition of personal
information in the Act. (Order #PO-1695)
"Information" About an Identifiable
Individual
-
The names and addresses of individual landowners of designated Areas of Natural and
Scientific Interest are "personal information." (Order #P-559)
-
Simply because a creditor has an interest in documents about the collapse of a mortgage
brokerage business, the information does not become the personal information of the
creditor. An interest in the subject matter and possible outcome of events which led to
the creation of the document is not sufficient, on its own, to bring the contents of the
record within the definition of "personal information." (Order #P-502)
-
The disclosure of the names of supply teachers who worked at a particular school over a
particular period of time was "personal information" because it would reveal other
personal information about the named individuals. (Order #M-292)
-
In this case, a wife requested information regarding a bylaw complaint made against
property she and her husband owned. The only personal information in the requested
record concerned information about the requester's husband. Because the husband had
confirmed with the Commission that the request was submitted by his wife on her
behalf as well as his behalf, this provision did not apply.(Order #M-585)
- A letter from a Member of Provincial Parliament (MPP), containing the comments,
views,
opinions and suggestions of the MPP regarding the board of a local co-op are not constituency
records or the personal information of the MPP. Opinions about individual board members in the
letter are the personal information of the identified individuals. (Order #P-1524)
- In this case, a deceased employee's signature on official
documents was considered personal information because it was
going to be used to authenticate the employee's signature on
their will. However, the Commission found that disclosure of
the signature as it appears on the official documents would
not be an unjustified invasion of privacy. (Order #MO-1194)
Records by or About Individuals Acting in Their Official
Capacity
- The following passage from a decision of the Supreme Court of Canada in Dagg v. Canada (Minister of Finance) (1997), 148 D.L.R. (4th) 385 at 413, 415, in the context of the federal Privacy Act, captures the essence of the distinction which this office has drawn between an individual's personal, and professional or official government capacity:
The purpose of these provisions is clearly to exempt [i.e., from the definition of "personal information"] only information attaching to positions and not that which relates to specific individuals. Information relating to the position is thus not "personal information", even though it may incidentally reveal something about named persons. Conversely, information relating primarily to individuals themselves or to the manner in which they choose to carry out the tasks assigned to them is "personal information".
. . . . .
The fact that persons are employed in government does not mean that their personal activities should be open to public scrutiny. By limiting the release of information about specific individuals to that which relates to their position, the Act strikes an appropriate balance between the demands of access and privacy. In this way, citizens are ensured access to knowledge about the responsibilities, functions and duties of public officials without unduly compromising their privacy [see Order P-1621].
In Reconsideration Order R-980015, former Adjudicator Donald Hale reviewed the jurisprudence relating to the definition of the term "personal information" as it relates to individuals associated with organizations:
... the information associated with the names of the affected persons which is contained in the records at issue relates to them only in their capacities as officials with the organizations which employ them. Their involvement in the issues addressed in the correspondence with the Ministry is not personal to them but, rather, relates to their employment or association with the organizations whose interests they are representing. This information is not personal in nature but may be more appropriately described as being related to the employment or professional responsibilities of each of the individuals who are identified therein. Essentially, the information is not about these individuals and, therefore, does not qualify as their "personal information" within the meaning of the opening words of the definition.
In order for an organization, public or private, to give voice to its views on a subject of interest to it, individuals must be given responsibility for speaking on its behalf. Individuals expressing the position of an organization act simply as a conduit between the intended recipient of the message and the organization. The voice is that of the organization rather than that of the individual delivering the message. In the usual case, the views expressed are those of the organization, as opposed to the personal opinions or views of the individual within the meaning of section 2(1)(e) of the Act. Further, this information will not be considered to be "about" the individual, for the reasons set out above [emphasis in original].
. (Order # MO-1391)
In General, This Information is Not Personal
Information
-
Where individuals are named in their professional or official capacity, the names and
their professional opinions are not personal information. The professional addresses and
titles of these individuals are also not "personal information." For example, where
employees draft reports on behalf of their employer or write letters on company
letterhead, their identity is not personal information. As well, the names of individuals who write
letters on behalf of an association or group are not "personal information."
(Orders #P-78, P-80, P-113, P-139, P-157, P-257, P-270, P-300, P-326, P-328, P-329, P-333, P-369, P-377, M-25, M-36, M-47, M-57, M-71, M-74, M-79, M-106, M-107, M-108, M-113, M-114, M-115, P-441, M-118, M-127, M-128, P-454, P-463, P-470, P-473, P-477,
P-478, P-480, P-492, P-510, P-518, P-532, M-198, M-195, M-102, P-604, M-230, M-233, P-576, P-578, M-249, M-258, M-260, M-262, P-631, P-635, P-643, P-660, P-654,
M-290, P-658, P-677, P-715, M-340, M-375, P-746, M-394, P-773, P-787, P-788, M-409, M-412, P-421, M-569, P-926, P-936, P-964 )
- Comments by individuals acting in an official capacity, whether government
personnel, elected officials or spokespersons for organizations are not personal information. The
sensitivity of the subject matter is not a relevant factor. (Order #P-1482).
Statements made as a representative of a voluntary organization are not personal
information.(Order #M-1132)
-
The payment or non-payment of a fee to members of a council is not determinative of
whether information contained in records of the council is "personal information."
Since the work of the council is to carry out the business of government, the minutes of
meetings of the council ought not to be considered the personal information of the
members who were so recorded. The minutes reflect the direction in which the
meetings proceeded to conduct council business. The in camera nature of one of
the
meetings does not alter the characterization of the information related to the council
members. (Order #P-787)
-
The business addresses of the Chair and Vice-Chair of a Commission or of a Board of
Trustees are not "personal information." (Orders #M-158, P-528)
-
Information about payments made to reimburse individuals for expenses incurred
during the course of carrying out their duties as public employees or co-op students
does not qualify as personal information (Order #M-106). Therefore, the credit card
charges for such expenses are accessible. This would include the reference number to
each transaction, the cost and the name of the retailer at which the charge was incurred.
(Order #M-333) As well, information
about payments made to individuals who have
provided services to an institution on a fee-for-service basis is not personal information
(Order #M-107, M-108, M-333)
-
Correspondence sent or received by a solicitor, solely in his or her capacity as the
representative of a client, is not personal information of the solicitor. (Order #M-57)
-
Where records about the circumstances surrounding the accidental release of an inmate
from a jail contain factual information about which employees of the jail were on duty
and what their tasks were, that information is not personal information about those
employees. (Order #P-289)
-
Where a company, during a tender, provides an institution with the names of individuals
who had worked on past accounts, the names are not "personal information." The
individuals are named in their professional and not their personal capacities. (Orders
#P-418, P-419, P-420)
-
The names and titles or affiliations of individuals consulted by an institution during a
study are not personal information. The individuals were institutional employees, group
presidents, managing directors or their delegates. The views and opinions were
expressed in each individual's professional capacity and are not "personal" views.
(Order #P-427) Similarly, where views
and opinions about a program are expressed in
an individual's capacity as a publicly elected official, the views and opinions do not
contain personal information. (Orders #M-113, M-114, M-115)
-
A letter of complaint signed by an individual in his capacity as a business proprietor
was considered the individual's personal information because much of the information
in the letter dealt with the business owner as an "individual" in his dealings with the
institution. (Order #P-1201)
-
A notebook recording of dates on which named police officers were on duty does not
constitute "personal information." (Order M-223)
-
The name of an analyst of blood samples taken in respect of a police investigation is not
"personal information." (Order #M-249)
-
Municipal councillors notes of events regarding a number of council meetings do not
contain the "personal information" of the councillors. Information provided by the
Councillors to investigators was provided in a professional capacity or in the execution
of employment responsibilities. (Order #P-631)
-
The names of individuals listed on expense claim receipts provided by employees for
reimbursement by an institution were not "personal information." The names refer to
individuals in their professional capacities. (Order #M-412)
-
The legal fees paid by an institution on behalf of an employee who sued for libel arising
out of comments made about him in the course of a prosecution did not contain
"personal information" about the employee. Moreover, the personal information of
other individuals was about them in their professional capacity. (Order #P-676)
-
The payment or non-payment of a fee to members of a Council is not determinative of
whether information contained in records of the Council is "personal information."
Since the work of the Council is to carry out the business of government, the minutes of
meetings of the Council ought not to be considered the personal information of the
members who were so recorded. The in camera nature of one of the meetings does not alter the
characterization of the information related to the Council members. (Order
#P-787)
-
Individuals who responded to a "Community Leader Survey" that was
distributed to
"community organizations, social agencies and educators" did so in their professional
capacity. As such, the Commission ruled that the names of those who participated were
not "personal information." (Order #P-788)
-
The names of the forensic accountants and other employees of a legal firm and the City
were provided in the course of executing their employment responsibilities in an
investigation of a City employee. These names did not qualify as personal information.
(Order #M-521)
-
The name and address of the director of an association who wrote to a Minister
regarding franchising was not personal information because it relates to his professional
responsibilities (Order #P-946)
-
Names, titles and other information about community representatives or leaders and
members of the media contained in briefing notes and other records regarding their
participation in public events or issues is not personal information about these
individuals. Individuals in such positions decide to forego an element of their personal
privacy by taking a stand on an issue of importance to them or when attending events
which are covered by the press and reported in the media. (Order #P-978)
-
Technical details of the scene of a motor vehicle accident and the function of police is
not personal information of the individuals involved in the accident, nor is it personal
information of the police officers. (Order #P-1044)
-
Information about the public functions of municipal councillors is analogous to
information about professional activities, and usually would not qualify as their
personal information. However, information pertaining to their involvement as
candidates in an election did qualify as their personal information. (Order #M-774)
- The Commission's approach has consistently found that information about normal
activities undertaken by an individual in his or her employment, professional or official
government capacity, including opinions developed or expressed in that capacity, is not
information about that individual and is therefore not personal information. The Supreme
Court's judgment in the Dagg case in no way affects the validity of this approach. (Order
#P-1621)
-
In order for an organization, public or private, to give voice to its views on a subject of
interest to it, individuals must be given responsibility for speaking on its behalf. The views
which these individuals express take place in the context of their employment
responsibilities and are not, accordingly, their personal opinions with the definition of
section 2(1)(e). Nor is the information about the individual. They are expressing the
position of an organization, in the context of a public or private organization, and they act
simply as a conduit between the intended recipient of the communication and the
organization which they represent - as spokesperson for the organization, rather than an
individual in a personal capacity. (Order #R-980015)
-
An author speaking in an official capacity about municipal and provincial government
matters is not speaking in a personal capacity. The information is not about the author
within the meaning of section 2(1) personal information. Although some of the records
are marked personal and confidential, this does not itself inject the requisite personal
element into the information. Paragraph (f) of the definition requires that correspondence
be sent by an individual in a personal capacity, as opposed to in an official government or
business capacity. (Order #MO-1180)
- In affirming the decision in P-1482, the Commission found
that it may be the case that by working for a particular
organization, an individual's religious or political beliefs
may be revealed, however, the connection is too remote, in
and of itself, to bring the information within the
definition of personal information.(Order #P-1482R)
- Where individuals have expressed grave personal concern
about correspondence received by them from sources outside
the institution, their identities in the records (which
contain personal attacks and hate propaganda)are not a
reflection of their professional or employment capacity but
are, rather about them personally and thus qualify as
personal information. Further, records containing names and
addresses of members of the public who have written to the
government, or identify individuals who have allegedly
distributed hate propaganda qualify as personal information.
(Order #P-1482R)
- The reasons for an employee of the Premier's Office meetings with the
Government Members Services (GSM) Office are directly related to his
professional responsibilities and do not qualify as the personal information
of the employee or GSM employee. (Order# PO-1725)
- Entries relating to meetings between an employee of the Premier's Office
and particular MPPs, as well as meetings held with caucus or one of the caucus
committees relate to the employee's professional capacity and cannot be
characterized as personal. Similarly, entries relating to meetings between the
employee and officials of private sector organizations are not personal
information. (Order# PO-1725)
The Exceptions: This Information May be Personal
Information
- If there is a sufficient nexus between a party's personal
finances and the contents of a record to properly consider the
information contained in the record to be the personal information of
the party, then the record qualifies as the personal information of
the affected persons under section 2(1) of the Act. (P-364,
PO-1986)
-
Where information about an employee involves an evaluation
of his or her performance as an employee or an investigation into his or
her conduct as an employee, then these references are considered to be
personal information. (P-721, P-939, P-1318, Po-1772, Po-1959)
-
Information about an employee does not constitute that individual's personal
information where the information relates to the individual's employment
responsibilities or position. Thus references in a
financial and management audit of a publicly funded residence that relate to the
operation of the residence as a whole would not contain personal information of the
staff. (Orders #P-721, P-746, P-757, P-758, P-813, P-814, P-816, P-828, P-1052, P-1180)
-
The names or references provided by a consulting firm in respect of proposal are not the
personal information of the firm. The firm, and not the principal of the firm, was
submitting the proposal. However, the names of the references, though of professionals,
were not submitted about them as part of their employment responsibilities; rather,
these were individuals that were personally familiar with the firm and as such were their
personal information and not that of the firm. (Order #M-290)
-
A review of a legal services branch of an institution did not necessarily result in
personal information being documented about members of the branch. Generalized
assertions about working conditions at the branch are not about an individual. If there
are specific references to the actions of a particular individual, they may be considered
personal information of that individual. (Order #P-658)
-
Individuals who receive loans from the Ontario Film Development Corporation do so as
a 'business activity' and therefore the amount of such loans is not characterized as
"personal information." However, the addresses, telephone numbers, citizenship or
residency of the individuals were personal information. (Order #P-729)
-
The mere fact that an individual expressing an opinion on a subject possesses
professional qualifications relating to that subject does not make the opinion a
professional opinion. For an opinion to lose its character as personal information, the
opinion must be provided by the individual in his/her professional capacity and in the
course of discharging his/her professional or employment responsibilities. (Order #M-230)
-
Letters containing the addresses of the writers, information about them and their
personal opinions are "personal information." Information that outwardly pertains to
a
business entity may, in certain circumstances, more properly relate to an identifiable
individual. In Order #P-515 some of the
contents of two letters referred to the
requester as an individual while others pertain to his position as the owner of a business.
As a result, some of the information was personal information. (Orders #P-113, P-139, P-515)
-
Employees that provided information in respect of a review of the practices of the
institution did so outside of the employment responsibilities and not in their
professional capacity and, as such, the information and the identity of the employees
were "personal information." (Order #P-654)
-
Information in an agreement between the principal of a consulting firm and an
institution was personal information because according to the agreement the principal
of the consulting firm was to do the work in his personal capacity. (Order #M-277)
-
An investigation report into expense account irregularities of an employee of an
institution contains "personal information." (Order #P-256)
-
The names of individuals who review films for the Ontario Film Development
Corporation were "personal information." (Order #P-611)
-
The disclosure of the names of authors of a police college research paper on the citizens'
complaint system would disclose personal information. The personal information
would be the name of the individual together with his or her opinion concerning the
process and concerning another individual. (Order #M-116)
-
Police officers' badge numbers noted in the context of test results obtained during police
training are the personal information of the police officers. (Order #M-116)
-
The names of individuals who have service contracts with an institution to provide
home child care are personal information. (Order #M-109)
-
Opinions expressed by individuals in their capacity as students, and not as part of their
professional responsibilities, are personal information. This is so even where the
individuals are taking courses as part of their employment. (Order #M-116)
-
A list of named employees of an institution who were assaulted in the course of their
duties contains personal information. (Order #M-121)
-
The residential or mailing addresses of physicians are "personal information"
since they
are distinct from their practice addresses. (Orders #P-523, P-565)
-
The names of employees of an institution who wrote reports about an internal workplace
investigation were "personal information" even though it was part of their job
function
to do so. (Order #P-665)
-
The names of physicians who perform certain specialized services was not disclosed in
this case because it was determined that the information of the physicians was personal
information and that the disclosure of the information would disclose financial
information about the physicians. (Order #P-644)
-
The names of individuals who review drug products for the government are "personal
information." Even though the particular drug reviewed may not be associated with the
name of the consultant, individuals review products in relation to their own expertise.
If individuals know the expertise of the consultant, they could determine which product
that individual reviewed. The number of individuals who do these reviews on behalf of
the government are very few. (Orders #P-669, P-235, P-284, P-291)
-
The name, certificate number, home address and home telephone number of electricians
and apprentice electricians satisfy the definition of personal information. (Order #P-755)
-
The number of laboratory tests ordered by each identified physician over a given length
of time satisfies the definition of personal information. (Order #P-778)
-
Letters from a group of parents in which they express their views and opinions about the
competence and abilities of a school's staff members constituted personal information
about the school employees. Such comments go beyond what would normally be
considered to be employment-related information. (Order #M-486)
-
The names of the duty officer and dispatchers of a Police Service where a complaint
was made was personal information. (Order #M-510)
-
Certain records regarding a fence viewer's award relating to named properties are
personal information. (Order #M-515)
-
Information regarding the investigation of a Corrections Officer's inappropriate conduct
with an inmate is personal information. (Orders #P-915, P-1318)
-
Notes taken by Immigration Officers who appeared at a trial as the victim and witness
to an assault were considered personal information despite the fact that the assault took
place while they were acting in their official capacities. Also, the badge numbers of
Immigration Officers involved in an assault while on duty may be characterized as
personal information. (Order #M-794)
-
The fact that an employee attends a training course, as well as any notes taken by that
person, and his/her comments or views about the course, is recorded information about
an identifiable individual, which falls outside of the routine employment
responsibilities of that individual, and as such, qualifies as that individual's personal
information. (Order #P-1124)
-
In this case involving appointment records of an employee of the Premier's
Office, the adjudicator recognized such employees often perform political party
functions in addition to their roles as employees of the institution, and
determined that such involvement is a matter of personal choice. Records
containing information about these activities is accurately characterized as
"about" the named employee and qualifies as his personal information.
(Order# PO-1725)
Information About a Property or a Business
Not Personal Information
-
Information about a property, a municipal street address and the property's estimated
market value is not information about an identifiable individual, and is therefore not
"personal information." Addresses or geographical locations, in and of themselves,
do
not necessarily constitute "personal information." A municipal address itself could
not
automatically be equated with the address of its owner. Thus, a municipal address or
legal description of a property alone would not necessarily reveal information about an
identifiable individual. (Orders #P-23, P-239, P-295, P-358, M-14, M-15, M-176, M-181, M-197, M-188, M-189)
-
Records regarding work orders issued by a municipality against specified residential
properties do not contain personal information. As well, a municipal address was not
personal information even where it was contained in a record that dealt with a by-law
violation regarding repairs that had to be done at that address. (Orders #M-14, M-15,
M-181)
-
Addresses, licence numbers and date of issue of corporate and partnership taxi licence
holders is not personal information. (Order #M-448)
-
The name, address and telephone number of a kennel is not personal information about
the owners of the kennel, even though the address of the kennel is the home address of
the owners. Also, the name of the operators of the kennel, and information about an
incident which occurred in the course of conducting the business of the kennel relates to
the ordinary operations of the business and is not personal information. (Order #M-454)
-
In light of the Trees Act, the IPC ruled that Notices, as described in the Trees Act are
submitted by persons intending to cut trees not for their own personal use, but for
commercial or business purposes only. Hence, the information which relates to the
names of individuals is not personal information. (Order #M-522)
-
Drawings of a proposed building renovation submitted to an institution with a building
permit application are not personal information about the owner of the building. The
drawings do not reveal or contain information about an identifiable individual, and do
not in any direct way relate to a financial transaction involving the individual. (Order
#M-542)
-
Personal information pertaining to contractors including the contractor's name is not
personal information because of its use in a business capacity. (Order #P-1112)
Personal Information
-
It is possible that information about a business entity could be such that it relates to an
identifiable individual, and thus be personal information. This was so in respect of a
record containing financial information about the history, management and health of
cattle owned by a couple engaged in cattle farming. In this case, the couple's personal
finances and the contents of the report were so linked that the record contained personal
information. (Orders #P-364, P-113, P-515, M-277, P-701, P-741, M-764)
-
Where a contract with a consulting firm that is a sole proprietorship contemplates that
the provision of services will be made by the principal of the firm in his personal
capacity, the contract for the services is with an individual and thus contains personal
information. (Order #M-277)
-
While certain parts of the water bill contained information about the property, the
section showing the payments made on account for water use by a named individual
who was a tenant of the property is "personal information." (Order #M-175)
-
Records containing information about investigations and enforcement steps taken by the
County Weed Inspector regarding certain properties did contain personal information.
The names of individuals who complained to the inspector and the names of property
owners or occupiers who were the subject of investigations are personal information.
(Order #M-176)
-
While the municipal address of a property where a by-law infraction occurred is not
personal information, the name of a resident of a particular address, where the resident
is an individual, is personal information. (Order #M-181)
-
The names of owners of particular properties who have been issued building permits are
"personal information" if the owners are individuals. (Orders #M-197, M-331)
-
The name, address and telephone number of an individual that is contained in a building
permit application form are personal information. (Order #M-331)
-
In this case, information about a business where the individual was the sole shareholder
and president of the a company whose business affairs and dealings were investigated
by the institution was the personal information of the president. (Order #P-701)
-
Information about the severance payments and the gross earnings of former distributors
of Ontario Lottery Corporation products may be easily attributed to the individuals who
controlled the distributorship. The information is therefore "personal information."
However, where the names and distribution numbers are severed from the records, the
information is not identifiable information about an individual and therefore the
Commission ordered that the information be disclosed in anonymized form. (Order
#P-705)
-
When a named individual acquired land, what it consisted of and how much he paid in
acreage tax and at what time was personal information about the individual. (Privacy
Investigation Report I94-011P,
September 13, 1994)
Part (b) of the Definition
-
A record containing the number of hours worked by an employee during a particular
month does not relate to employment history. (Order #M-35)
-
The name of an individual combined with his or her current position does not relate to
employment history. (Orders #P-61, P-284)
-
An Agreement of Purchase and Sale of land between a Township and individual
purchasers is personal information as it relates to a financial transaction. (Order #M-536)
- OHIP billings are financial transactions. (Privacy Investigation Report #I96-119P, Order# P-1505)
Parts (b) and (h) of the Definition
-
Information that certain properties were offered to a municipality as potential landfill
sites is not "personal information" as it is defined in the Act. This information did
not
denote a "transaction," which was defined as a "piece of commercial business
done." In
this case, there was no evidence that the municipality and the owners had entered into
negotiations regarding the purchase of properties, nor were any transactions completed.
As well, the Commission found that even though the names of the property owners
could be discerned from a land registry search, the disclosure was fundamentally about
a property and not about an individual. (Orders #M-188, M-189)
-
Appellant requested names of individuals holding "Small Woodlot"
timber cutting licences issued by MNR. The "Small Woodlot" program was
intended specifically for unemployed individuals. Appellant submitted the
licences should be made public because the licence holders are carrying out
business activities and thus the information cannot be characterized as
"personal", and also because licences and permits dealing with the
utilization of natural resources are "routinely made available for public
viewing". The Ministry could not confirm which licences were held by
businesses and which were held by individuals, but stated that if any were
businesses, they were "likely operated by individuals, not
corporations" and therefore the information should be considered personal
information. Relying on Order 113, and the purpose of these particular licences,
the Commission held that the license holder's name, together with information
as whether s/he was licence holder, was "personal information" as per
para.(h). (Order #PO-1691)
Part (e) of the Definition
-
An individual's opinions about a non-governmental organization are the individual's
personal information. (Order #P-299).
-
Records pertaining to the level of voltage entering the appellant's property
contain information about the property "in the context of the appellant's
concerns and complaints regarding voltage levels" and therefore contain the
appellant's personal information. (Order# MO-1230)
Parts (e) and (g) of the Definition
-
Where individual (X) expresses a view or opinion about individual (Y), the Commission
has stated that section 2(1)(g) of the Act prescribes that this is the personal
information
of individual (Y) and not that of individual (X). (Order #P-972, M-571, P-1082)
-
Statements containing the allegations of individuals who have complained about the
behaviour of the requester are "personal information" of the requester and of the
individuals who made the statements. (Orders #P-37, P-46, P-121)
-
An Ontario Provincial Police report in respect of the investigation of several police
officers contains personal information about those officers. (Order #P-237)
-
Where a doctor had called into question the ability of the requester to drive a motor
vehicle, this information was solely that of the requester. (Order #P-280)
-
The identity and address of the author of a letter written by an individual is "personal
information" of the author of the letter. This is also true of the views or opinions the
author of the letter expressed about a service the institution provides. Where the author
complained about the conduct of the operator of the service, the comments were the
personal information of that individual. (Order #P-515, P-1082)
-
The names, addresses and signatures of petitioners who signed a petition requesting the
establishment of a formal commission of inquiry to investigate the affairs of a
Township are "personal information." (Order #P-516, M-580)
Part (h) of the Definition
-
While a name alone cannot be considered personal information, where a name appears
in the context of a request for access to information under the Act, disclosure of the
name would reveal both the fact that the original requester made a request under the Act
and the nature of the request. As a result, a name in this context is personal
information. (Orders #P-27, P-216, P-370, P-539)
-
Disclosure of the name of a deceased individual would disclose personal information
about an individual. In this case, the police had disclosed information about the date,
time and place of the discovery of the death of the deceased person. Disclosure of the
identity would therefore reveal other personal information about the individual. (Order
#M-97)
-
The vacation and sick days actually taken by an employee of an institution constitute
"personal information." (Order #M-141)
s.2(1)
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